ABOUT

ABOUT

Welcome to 5th Avenue Concierge, where our services are designed to help our clients provide a unique and extraordinary experience for their residents, guests, and visitors.

In our Concierge Program we stride to build strong relationships with our clients, their residents and guests, bringing the amenities of a building to life and creating a safe environment for everyone to enjoy.

5th Avenue Concierge, a business partnership focused on strategy and services.

RUN YOUR BUSINESS

WITH THE BEST

CUSTOMER SERVICE EXPERIENCE

PRODUCTS AND SERVICES

PRODUCTS AND SERVICES

5th Avenue Services

We have an overseer and an Operations Manager in continual control and support
to our teams at each of the properties where we provide our services.

Our Services
• 24 Hour Services, 7 days a week
• Front Desk / Help Desk Concierge
• Reception and administration of packages
• Access control
• Building code enforcement
• Emergency planning
• Info place
• Daily activity reports
• Identified and uniformed staff
• Procedure Manuals customized for each property
• Team's ongoing evaluation of procedures

5th Avenue Program

At 5th Avenue Corporate Concierge program we design extraordinary service experiences that set our clients apart from their competitors. Our customized service programming creates strong relationships and brings the amenities of a building to life in a distinctive and useful way for residents and guests.

We are impeccable ambassadors for our client’s brands as we expand on experience deliverables. Our concierge programing improves customer loyalty, boosts productivity, and increases revenue opportunities for our clients and partners.

Concierge Teams receive training on:
• Customer Service Program
• Protocol for phone call
• CPR
• Protocols for Emergency Response and Non-Emergencies in the property

5th Avenue Key to Success

On 5th Avenue we identify, develop, and implement the six factors that add to the key to success for you property.

Customized professional service for residents and guests make us the client’s brand ambassadors, allowing us to increase client’s productivity.
Building Code enforcement to guarantee proper amenities usage and access control for the safety of residents, their guests, and management personnel.
Receiving and administration of packages. Responsible for the receipt and distribution of all incoming shipments to the appropriate residence. Get the right package at the right time.
Constant communication and feedback to improve our services to the client and their brand.
Provide the best and most accurate information about resident activities, special events, and places of interest in the area through our “Info Place” platform.
An emergency plan specifies procedures for handling sudden or unexpected situations. The objective is always to be prepared.

CUSTOMER SERVICE EXPERIENCE

CUSTOMER SERVICE EXPERIENCE

5th Avenue concierge services

CUSTOMER SERVICE EXPERIENCE

Like us if you enjoy the experience of our service!
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CAREERS

CAREERS

5th Avenue Concierge is always looking for talented people who are accomplished in their field and looking for a friendly atmosphere, where skills and performance are highly valued and rewarded.

EVENTS

EVENTS

Structures Awards – November 2019

Structures Awards honor some of the most impactful projects and people in the tri-county region’s real estate and development sectors. The Structures Awards projects range from residential to commercial, hospitality to green projects, and beyond.

EVENTS

EVENTS

OUR TEAM

OUR TEAM

CONTACT US

CONTACT US

5th Avenue concierge services
admin@concierge5thavenue.com
+1 (954) 228-2371
100 SE 3rd Avenue - 10th Floor - Ft Lauderdale, FL 33394